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Functionality

Highlevel functionality

Description

Further details

Customize Jira Service Management pages

Embed your own Global JavaScript/CSS.

  • JavaScript is executed on page view, and CSS is injected automatically

Create your own global custom footer and header

Use sidebars or your favorite responsive grid setup based on the Bootstrap Grid System.

Edit any portal page and insert modules

  • Example modules:

    • HTML (upload images, and add links to files for download)

    • Announcements

    • Search bar

    • Recent portals

    • Popular portals

  • Group based view & hiding of portal requests

Request page (details of a request) can be extended to show additional fields.

Edit the Jira Service Management login page

The Helpcenter page can be changed to show a category tabbed view of portals.

Configuring the My request page

Can be extended with additional search options and columns with native & custom fields

  • Example of Search and column options:

    • Priority

    • Labels

    • reporter

    • custom selects

    • App specific custom fields, e.g. Insight custom fields & Elements.

    • And many moreĀ 

Enable CSV export of current & all requests.