I created some requests, but they don’t appear in Approvals page, why?
This is working but is only showing the ‘correct’ requests.
How to setup a correct request:
Choose a correct type that needs approval like ‘Computers > New mobile device’
In ‘Who is your manager?’ select the user you are using to check approvals.
Create the request
Go to approvals (/servicedesk/customer/user/approvals)
The request now appears under approvals page
