FAQ


When installing the User Export for Jira via Jira file upload an error occurs?

The reason for this could be the request body size in your web server acting as a proxy for the Jira instance. The current size of the Jira User Export is about 21 MB so the client_max_body_size should be higher than 20 MB.

  • Apache: LimitRequestBody directive

  • Nginx: client_max_body_size directive

Can I use User Export for Jira with Jira Data Center?

Yes, since User Export for Jira version 2.0.3 this is possible.